We welcome you into your new home and trust that your time renting with us will be a pleasant and memorable experience. For your information we have detailed below certain things you may find valuable throughout your tenancy and recommend safe keeping of this document in the case of any emergency.

SERVICES
If your rental is not an all inclusive package it is your responsibility to have the electricity, cable, internet and telephone connected in your name and to finalize the account when you vacate. You can contact Bruce Telecom at www.brucetelecom.com or at 519-368-2000.  Kincardine cable can be contacted at www.tnt21.com   or at  519-396-8880.  To change the hydro into your name please call 1-866-978-2746 for assistance or you can complete the form via internet at www.westario.com   For the Durham locations and the 262 Queen location you can contact Sparling Propane at 519-523-4256.

CONDITION REPORT
This document is as important as your lease agreement as it establishes the properties condition at the start of your tenancy.   Please check it carefully at the start of your tenancy and return the top copy of it signed within 3 days of your tenancy commencing. Please feel free to make any amendments or notations that we may have not noticed on your inspection.

DOCUMENTS
The lease agreement and condition report are legal documents so please ensure that you keep them in a safe place.

PAYING RENT
Your rent is due on the first day of each month.  If you are at any stage experiencing difficulty making the rent by its due date, we request that you call the property manager prior to the due date to explain this so that the landlord can be informed to avoid them receiving penalties for late payments.

INSURANCE
It is required that all tenants have insurance coverage on their own contents in a rented premise. It is not the landlords responsibility and nor is it covered under their building policy.

INSPECTIONS
We endeavor to inspect each property on a regular basis. Should you wish for us to inspect the property outside our scheduled visit, please call us, we will be only too happy to accommodate.

CHANGE OF TENANT
The landlord has approved the tenancy in your name. If a new tenant wants to occupy the property, their application must be similarly approved. Ensure that these procedures are strictly adhered to.

KEYS
It is your sole responsibility if locked out for any costs incurred for a locksmith to assist in you gaining entry.   If you require another key they can be ordered from Brandt Security in Listowel either by phone 519-291-6213 or email This email address is being protected from spambots. You need JavaScript enabled to view it.   The current cost for a key is $10 plus HST $1.30 = $11.30 plus the cost of courier or mailing. 

LEASE ASSIGNMENT
It you vacate during the term of your agreement you will break the lease. As per your lease agreement you are responsible for any loss of rental until a new tenant is found and all fees incurred by the property manager in relation to the reletting and any advertising costs incurred. Please contact the property manager if you require a more detailed schedule of the fees involved.

MAINTENANCE
Please advise the property manager in writing of any maintenance issues that you may request or wish to notify the landlord of. All requests are sent to the landlord for approval.
Your property manager is Ginette Vallee can be contacted at This email address is being protected from spambots. You need JavaScript enabled to view it.  or at 519-389-1015 or via mail at P.O. 446, Kincardine, ON  N2Z 2Y9.
 
PAYMENT METHODS
Our office offers several different ways of rental payments
Direct withdrawal from your account
Post Dated Personal Cheques
Cash

GARBAGE
For the 620 & 640 Durham St. and 741 & 747 Walsh St. locations you are responsible to BAG all garbage. Please ensure your garbage is at the curb by 8:00 a.m. Tuesday mornings.  For the 262 Queen St. location your garbage day is Wednesday.  For the 175 Birchwood location your garbage day is Monday.  The municipality of Kincardine requires that all bags be tagged.  We provide an initial supply and further tags can be purchased at most grocery and convenience stores.  You can obtain additional information regarding garbage removal at www.kincardine.net or call 519-396-3468. 

You are responsible to set out your recycling on your designated day.  Your recycling is every other Tuesday except for 175 Birchwood which is every other Monday.   You can obtain additional details regarding the recycling program by calling  519-797-5557 or on the internet at www.brucerecycling.com

COMMUNICATION
Most of all the problems experienced by tenants, landlords and property managers can be overcome by prompt and professional and honest communication. It is the tenant’s main responsibility to keep the property clean and to meet their financial obligations. It is the landlord’s major responsibility to ensure the property is maintained and the tenant has a peaceful environment. It is the responsibility of the property manager to oversee the whole process. This can only be achieved if we all play our part so please remember we are here to help you, but only can if you help us.


We would like to take this opportunity to thank you for choosing a JNC Holdings building and we sincerely hope that you find your new home comfortable and enjoyable.  We hope that the move went smoothly for all and that everything is getting settled quickly and comfortably.